At GI Consultants, we strive to provide care that is designed around the values, interests, and needs of our patients and their families. We recognize that patients are an important member of our healthcare team.

We measure patient experience to help us improve our delivery of care. We value patient feedback and welcome patient comments.

 

According to 2019 Patient Satisfaction ratings:

  • 92% of patients rate their GI Consultants provider’s willingness to listen carefully as “Excellent” or “Very Good”
  • 90% of patients rate their amount of time spent with their GI Consultants provider as “Excellent” or “Very Good”
  • 93% of patients give their GI Consultants provider an overall rating of “Excellent” or “Very Good”
  • 91% of patients rate their overall comfort while receiving care in our endoscopy centers as “Excellent” or “Very Good”
  • 95% of patients rate the quality of medical care received in our endoscopy centers as “Excellent” or “Very Good”

 

Patient Testimonials

“All the staff at GI consultants were great, super friendly, caring, and informative! I had a great experience from the start of checking in to checking out. Dr. Fang was kind, compassionate, extremely knowledgeable, and thorough. I met him for the first time and trust him already! He took the time to address my whole medical history to come up with the best plan of care regarding my concerns about any possible additional surgeries.” – November 2024
“I think GI Consultants is a great place. Staff are very helpful and caring. Doctors and Practitioners are knowledgeable, caring, thorough and explain everything understandably . Busy place but I could get appointments in a timely manner. No one likes the procedures we do here but the staff at least are caring and concerned for what we are going through. I highly recommend.” – November 2024
“Every person at GI Consultants are most friendly, considerate, and caring. They take time to listen to your symptoms. They never make you feel like your being rushed. I would recommend them to anyone.” – November 2024
“As a person with many GI issues, I was delighted to be treated with dignity and care. I was listened to and treated and given patience while I went through a difficult test. Thank you!” – October 2024
“Friendly front desk staff and smiling faces. The medical assistant and Nurse Practitioner were both good listeners…I felt heard with regard to my medical concern. I am glad to have found a positive Gastroenterology Team at GI Consultants.” – October 2024