Notice Informing Individuals About
Nondiscrimination and Accessibility Requirements
Gastroenterology Consultants Ltd (GIC) and affiliated Endoscopy Centers comply with applicable Federal civil rights laws and do not discriminate and do not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person’s actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.
GIC and affiliated Endoscopy Centers provide reasonable modifications for individuals with disabilities and language assistance services for individuals whose primary language is not English. GIC and affiliated Endoscopy Centers:
Provide free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact:
- Reno Endoscopy Center Nurse Supervisor- Jacqui Rosenbaum at 775-329-4600
- South Meadows Endoscopy Center Nurse Supervisor- Miranda Estes at 775-852-4848
If you believe that Gastroenterology Consultants Ltd (GIC) and/ or affiliated Endoscopy Centers have failed to provide these services or discriminated in any way listed above, you may file a grievance with: Quality Management, 880 Ryland St. Reno NV 89502, 775-329-4600, email: abarcelos@giconsultants.com. You can file a grievance in person or by phone, email, or mail. If you need help filing a grievance, Quality Management is available to help you. If further assistance is desired, you can contact our Section 1557 Compliance Coordinator, Erin Brown, 880 Ryland St. Reno NV 89502, 775-329-4600, email: ebrown@giconsultants.com.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or email at:
Centralized Case Management Operations
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Email: OCRComplaint@hhs.gov
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html. If you have any questions or need help filing a civil rights complaint, you may email OCR at OCRMail@hhs.gov or call the U.S. Department of Health and Human Services, Office for Civil Rights toll-free at: 1-800-368-1019, TDD: 1-800-537-7697.
A patient who has experienced prohibited discrimination may also file a complaint with Health Care Quality & Compliance (HCQC) by any of the following methods:
-
- Submitting an online complaint form at: https://www.hcqc.nv.gov/regulatory/health-facility-licensing-and-information/health-facilities-complaints/
- Calling the complaint hotline at: 702-668-3250
- Mailing the complaint to: Health Care Quality & Compliance, 727 Fairview Drive, Suite E, Carson City, NV 89701
Notice of Availability of Language Assistance Services and Auxiliary Aids and Services
Those with limited English proficiency have the right to receive communication assistance free of charge:
Español (Spanish):
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-775-329-4600.
Tagalog (Tagalog – Filipino):
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-775-329-4600
繁體中文 (Chinese):
注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-775-329-4600.
한국어 (Korean):
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-775-329-4600 번으로 전화해 주십시오
Tiếng Việt (Vietnamese):
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-775-329-4600.
አማርኛ (Amharic):
ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-775-329-4600
ภาษาไทย (Thai):
เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-775-329-4600.
日本語 (Japanese): 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-775-329-4600 まで、お電話にてご連絡ください。
العربية (Arabic):
رقم) 1-775-329-4600 ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم
Русский (Russian):
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-775-329-4600.
Français (French):
ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-775-329-4600.
فارسی (Persian- Farsi):
توجه: اگر شما فارسی ، خدمات کمک زبان ،رایگان صحبت می کنند، هستنددسترس شما است. زنگ زدن 1-775-329-4600.
Gagana fa’a Sāmoa (Samoan):
MO LOU SILAFIA: Afai e te tautala Gagana fa’a Sāmoa, o loo iai auaunaga fesoasoan, e fai fua e leai se totogi, mo oe, Telefoni mai: 1-775-329-4600.
Deutsch (German):
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-775-329-4600.
Ilokano (Ilocano):
PAKDAAR: Nu saritaem ti Ilocano, ti serbisyo para ti baddang ti lengguahe nga awanan bayadna, ket sidadaan para kenyam. Awagan ti 1-775-329-4600.